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We care deeply about our Natural Planet and all the Beautiful Creatures we share it with. So, we try to do our best where possible and wherever we can, to use the most sustainable planet-friendly options available and to responsibly recycle our own waste. We also know we can all always do more…!

We think it is really important that all of us do our bit to help our planet, if we all did a bit more or a lot more, together we could achieve some amazing things. 

Below we have gathered some really helpful and informative information for you, which we hope you will find really useful in helping you make the best choices and give you the tools and knowledge be a contributing part of the bigger picture.

Every One Little Gesture is One Amazing Gesture... "and they all Add-Up" 


Stop unwanted mail:


To stop receiving unsolicited advertising mail, contact the Mailing Preference Service and Royal Mail.


Be aware when giving your name and address; ensure you indicate you don't want your details to be used for future promotions or passed to other marketing agencies.

Think before you shop:


Before you shop, think about how you could reduce your waste. For example, you could buy things with less packaging, or second-hand items.

Can you buy something that will last longer rather than a disposable item? Rechargeable batteries are cheaper than disposables, and they can be used again and again - and using real crockery and cutlery for your parties instead of disposable ones can make a real difference.


To avoid taking home more carrier bags, choose reusable Jute shopping bags: keep them in the car boot or pop a folded cotton bag in your handbag or pocket so you always have one to hand.


Your rubbish is another person’s treasure!


Contact your local Furniture Re-Use Network - they distribute unwanted furniture and household goods to those in need. Or advertise your old furniture in your local paper or on websites such as Freecycle or Freegle.


Having a clear out? Donate good quality clothing, books and unwanted gifts to charity shops. Alternatively use the clothing banks at your local recycling centre.


Avoid wasting food:


Every year in the UK we throw away £12.5 billion worth of good food, costing the average family almost £60 a month.

To find out useful tips on the storage of food, tantalising recipes and advice on portioning and meal planning, visit Love Food Hate Waste.




Donate left-over paint to your local charity. To find your nearest scheme visit Community Repaint.

Why Recycle?

Recycling helps to protect the environment through resource conservation, energy-saving, and ultimately reducing the amount of waste that ends up being burnt or placed in a landfill and/or our oceans. Burning waste produces dioxins - one of the most toxic chemicals known to man - and worldwide households produce billions of tonnes of waste a year.

Clearly there is a problem. One which will not go away by itself...

Did you know?

  • Each year we use enough Christmas wrapping paper to stretch around the equator nine times.

  • One recycled plastic bottle would save enough energy to power a 60-watt light bulb for 3 hours.

  • On average every person in the UK throws away their own body weight in rubbish every seven weeks.

  • Each day, we produce enough rubbish to fill Trafalgar Square to the height of Nelson's Column.

  • Every tonne of paper recycled saves 17 trees

  • The plastic that is contained within the casing of a printer cartridge can take up to 1000 years to decompose.

  • Once an aluminium can is recycled it can be part of new can within six weeks.

As much as 50% of waste in the average dustbin could be composted

Whether you are an individual or a business you can play a role in protecting the environment. To find out what you can recycle locally – enter your postcode here.

For More Help & Useful Information Please Check Out the following links:

You can find a lot of really useful information about how you can help the planet and be a part of the solution and not the problem here at; it’s a great website and offers lots of helpful and interesting information on how you can help. 

You can find out exactly what to do with a vast number of household goods, that many of us wouldn’t have a clue about what to really do with to make a difference. The following link gives an A-Z of items and what to do with them, we’d love you to check it out: 

Information on your own local recycling options can be found, here in the following link, you can enter your postcode to get straight to your own local options and help. 

Knowledge is key…! Get in the know about what can and cannot be recycled. The more we know the more we can help. 

Reduce your waste:  Reducing what you waste is a great way to reduce your impact on the environment. From thinking differently about what you buy to using re-usable items, to composting at home - there are lots of ways to make a real difference. Learn more here 


Can it be Recycled?

The majority of waste can be recycled in one form or another, either through re-use of the whole product, re-use of the components, energy recovery, or breaking down the components into raw materials ready for re-manufacture.

For information and guidance on what products and materials can be recycled and how click here


Electrical Recycling

Waste Electrical and Electronic Equipment - otherwise referred to as WEEE - is a growing waste stream in the UK.  

Everyday items such as mp3 players, televisions, irons, and dishwashers will all eventually become waste. The majority of waste electrical goods end up in landfill at the end of life which can cause contamination to water and soil. In an effort to ensure that more electrical products are recycled instead of going to landfill, a piece of legislation was introduced known as The Waste Electrical and Electronic

Equipment (WEEE) Regulations.

The WEEE regulations require a producer of electrical and electronic equipment to aid the UK's recycling efforts through a financial contribution. Encouraging the recycling of electrical goods decreases the amount sent to landfill, alleviating the environmental damage and health risks associated.


WEEE Symbols


Crossed out wheelie bin and date mark

Every piece of electrical or electronic equipment that was made on or after the 13th August 2005 is required to have the crossed-out wheelie bin symbol and date mark clearly displayed either on the product itself or the packaging if the product is too small.  Products with this symbol should be recycled responsibly. To find out where to dispose of these products please use our recycling bank locator below.





Batteries crossed-out wheelie bin


The battery recycling symbol is almost the same as the WEEE crossed-out wheelie bin symbol but does not have the date mark underneath.  To find out where you can dispose of your waste batteries please use our recycling bank locator below.



Recycling Bank Locator Tool

The Recycling Bank Locator is a handy tool that can help you find the recycling banks close to your home, all you need is a postcode.

  • Find out here where you can recycling packaging waste and electrical goods in the UK.

  • Find out here where you can take batteries to be recycled in the UK.



Recycling in the Home

  • Keep a recycling container next to your general waste bin – to make it easy to segregate the recyclable items

  • Do you know if your local council offers a kerbside recycling scheme? To find out more information about kerbside collections or the location of your nearest recycling centre, use the postcode locator or contact your local council

  • Most supermarkets will have a range of recycling banks for glass bottles, cans, and paper… so make sure you take your recyclable goods with you!

  • There are all sorts of glass jars that can be recycled from the kitchen – all you need to do is give them a rinse and collect them with your other glass to be recycled.  

  • Have you looked in your bathroom? Shampoo and bubble bath bottles are often forgotten. Why not put a recycling bin in your bathroom to collect all the empty plastic bottles and cardboard tubes from toilet rolls?

  • Compost improves the condition of your soil and your plants and flowers will be thankful too! You can purchase a home composting bin at your local garden centre and get started today

  • Most mobile phones can now be recycled. There are over 90 million redundant phones in the UK! There are a number of companies that you can send your mobile phone to, to be recycled, and this can even generate revenue for you, as many of them will pay you for your old phone...!

The British Plastics Federation (BPF) have highlighted the new, useful resources that your household plastic waste can be transformed into in their new video - watch it here

Recycling at Work

  • Provide recycling bins in common areas clearly labelled with what you can dispose of in them

  • Take away general rubbish bins from underneath employees desks

  • Allocate a Recycling Champion responsible for motivating colleagues and ensuring all recycling initiatives are being monitored

  • Print posters and place them around the office reminding people to recycle

  • Re-use scrap paper when printing or writing notes

  • Where possible use email, set your PC to print double-sided and refill printer, fax and photocopier cartridges

Why not Look at Saving Energy too?

  • Turn off your office equipment when it is not being used

  • Cut lighting costs by up to 15% by turning off lights in empty rooms and replacing light bulbs with energy-efficient bulbs

  • Make sure all dripping taps are fixed, something small like this can cost a business up to £400 a year

  • Turning the thermostat down by 1 degree can save 8% on your company heating bill

  • Invest in energy-efficient equipment to reduce your energy and water costs, interest-free energy efficiency loans are available from the Carbon Trust

  • Assign Energy Champions to help encourage all staff to take it seriously and reduce energy consumption wherever they can

  • Look at your existing equipment, can it be made more energy efficient without having to completely replace it?

  • Ensure that equipment is well-maintained, which will keep it more energy-efficient as well as prolonging its life

  • Could you improve your business travel costs to generate cost reductions? Are all journeys necessary? Could some face-to-face meetings be held using telephone or video conferencing instead?

Recycling for Business

If you are a business with commercial recyclable waste, Comply Direct can provide you with a solution that is both sustainable and economical.

By matching your recyclable waste to their network of re-processors in the UK, Europe and the Far East they can obtain the best market prices and ensure a sustainable waste solution for your business.

Their policy of constant market review means their prices are always competitive and their services are fantastic value for money. They can also arrange collection anywhere in the UK and at a time to suit you. 

You can find more details on their waste and recycling services here.

If you’re unsure whether your waste is recyclable get in touch with their Waste Team who will advise you further.

National Waste Strategies

England, Wales, Scotland and Northern Ireland have each developed a National Waste Strategy which outlines how the UK plans to deal with the increasing amount of waste that is being produced year on year.

In December 2013, Defra published a Waste Management Plan for England. This details the current waste management situation in England and planning framework for future development.

In June 2011, SEPA published a Waste Data Strategy for Scotland. Which aims to improve the current information available on waste and deliver a range of benefits including aiding the implementation of Scotland's Zero Waste plan. 

Wales have published a towards Zero Waste plan which aims not only to provide benefits for the environment but improve social and economic wellbeing as well. A 2015 progress report has also been published by the Welsh Government, providing an up to date summary of what has already been implemented and the current plans for the future.

Northern Ireland have published a 2006-2020 plan towards resource management. This strategy aims for sustainable development and overall waste reduction for the country.   



General Recycling Symbols:  



European Ecolabel

Europe-wide award given to non-food products which minimise the impact on the environment.



Green Dot

The Green Dot symbol indicates that a contribution has been made to an authorised packaging recovery scheme. This is used in EU countries, but not in the UK. Permission to use the trademark is obtainable under license for export purposes. 


Indicates that a product, or part of a product, is recyclable.                                                                                                                                                                                                                                                                                                        


Mobius with Percentage

This is used on products that are made from a percentage of recycled fibre. The percentage by weight appears either in the centre of the loop or below it.                                                                                                                          



Nordic Swan

This symbol is used on products that have had their manufacturing process assessed for impact on the environment. This label is concerned with impact to the environment during manufacture rather than the recycled content and the selection of raw materials.                                                                                                                                   




Do not litter - dispose of with care                                                                                                                                                                                                                                                                                                                                                                                                                                                                        


Plastic Recycling Symbols:


Polyethylene terephthalate    


Example: fizzy drinks bottles and oven-ready meal trays                                                                                                                                                                                                                                                                                        


High-density polyethylene

Example: milk bottles and washing-up liquids                                                                                                                                                                                                                                                                                                                         

Polyvinyl Chloride

Example: Cling film, food trays, shampoo bottles and bottles for water




Low-density polyethylene

Example: Carrier bags and bin liners                                                                                                                                                                                                                                                                                                  




Example: Margarine tubs and microwaveable meal trays



Example: Egg cartons, foam meat trays, hamburger boxes, protective packaging for electronic goods, toys, vending cups and yoghurt pots



Plastics not in the above categories

Example: Melamine, which is often used in plastic cups and plates



Metal Recycling Symbols




Shows that the packaging is made from recyclable aluminium. 

Example: Food and drink cans


This symbol indicates that the packaging is made from recyclable steel. However, please note that not all products that contain recyclable steel will carry this logo. For example, cookers and fridges have recyclable parts but may not have this logo

Glass Recycling Symbols:




Put in bottle bank

Applicable to all recyclable glass
Example: Jam jars and wine bottles

Paper Recycling Symbols:

National Association of Paper Merchants

This mark is awarded to all paper or board that is made from a minimum of 75% genuine paper and board waste, no part of which should contain mill produced waste fibre




RESY system

This is a German system for reclaiming and recycling used paper and corrugated board containers. The symbol denotes that the packaging will be recycled and re-used 



Wood Recycling Symbols

Forest Stewardship Council (FSC)

This is the trademark of the Forest Stewardship Council. Products carrying this symbol are made of wood from forests managed according to strict environmental, social and economic standards 





Programme for Endorsement of Forest Certification

Assurance that the product comes from certified forests managed according to the pan-European criteria as defined by the resolutions of the Helsinki and Lisbon Ministerial Conferences of 1993 and 1998 on the Protection of Forests in Europe

We hope you found this information valuable and helpful, and we truly hope we can all work together to impact on the healing of our sadly damaged planet and make it a better place for future generations and the beauty of our natural world.


Welcome to our Shop:

Welcome to our webshop and if you have any questions please don’t hesitate to contact us by telephone on; +44 (0) 208 222 6667 or by email at


Warmest regards

Emma Sturgess-Lief

 Director of The House Surgery Ltd


Crossed out wheelie bin and date
crossed out wheelie bin and date
European Ecolabel
Green Dot
Mobius with Percentage
Nordic Swan
PET Polyethylene terephthalate
HDPE High-density polyethylene
PVC Polyvinyl Chloride
PS Polystyrene
LDPE Low-density polyethylene
OTHER Plastics not in above categories
ALU. aluminium
Put in bottle bank
NAPM. National association of paper merchants
RESY system
FSC Forest Stwewardship Council
PEFC. Program for Endorsement of Forest Certification
Recyclable Steel
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