General care and maintenance of your new items:

Please refer to the list below for tips and cleaning advice for caring for your products. 

In addition, we recommend a few simple furniture care tips for the best results:

  • Avoid placing your item in direct sunlight, heat or humidity such as radiators, air conditioning units, windows etc…
     

  • Use pads, cloth or felt to protect the furniture surface from plastic, rubber, hot dishes, beverages and vases.
     

  • Do not place wet items directly on to wooden surfaces as this can stain
     

  • Be mindful of surface discolouration when placing items containing plastic or rubber materials such as media devices and lamps
     

  • Clean up spills immediately using a blotting rather than a wiping action
     

  • Use a protective pad when writing with a ballpoint pen on the furniture surface
     

  • When placing objects always check its contact surface is smooth and free of anything sharp or abrasive.
     

  • Always lift and place objects rather than dragging them across the furniture surface.
     

For more detailed information on specific surface materials please refer to direct product pages for items such as fabric or wallpaper, and read the following guidelines on different surface finishes:

 

Care Instructions

Care Instructions Surface Related:

Important Note: Always refer to your furniture items direct manufactures care instructions in the first instance if present, as failure to do this could void any guarantees. 

Wood Veneer

In addition to regular dusting, clean the veneered surface as necessary using a silicone-free polish spray.  These typically contain beeswax that both cleans and protects the surface.

WARNING: Never position your product where it will be exposed to direct sunlight as the real wood veneer may become damaged from UV rays. Never use dusting sprays, acidic or abrasive cleaners on your veneer.

Marble

In addition to regular dusting wash the marble occasionally with a lint-free cloth dampened with warm water and, if necessary, a bit of mild dishwashing liquid. Remove the soap with another damp lint-free cloth.
Whilst your piece of marble has been sealed, marble is very porous. With this in mind, we strongly recommend that you use coasters, placemats, etc… and that you blot (not wipe) any spillages immediately.

WARNING: Never use dusting sprays, acidic or abrasive cleaners on your marble.

Glass (inc. antiqued & mirrored)

In addition to regular dusting clean the glass surface as necessary using glass cleaning solutions with a soft lint-free cloth. You can also use a soft cloth dampened with warm water and, if necessary, a bit of mild dishwashing liquid.

WARNING: Never use alcohol, solvent-based or abrasive cleaners on your glass top.

Laminate

In addition to regular dusting clean the lacquered surface as necessary using a multi-surface cleaning spray with a lint-free cloth.  You can also use a soft cloth dampened with warm water and, if necessary, a bit of mild dishwashing liquid.

WARNING: Never use acidic, alcohol, solvent-based or abrasive cleaners on your laminate surfaces.

Lacquer (Polyurethane)

In addition to regular dusting clean the lacquered surface as necessary using a multi-surface cleaning spray with a lint-free cloth.  You can also use a soft cloth dampened with warm water and, if necessary, a bit of mild dishwashing liquid.

WARNING: Never use acidic, alcohol, solvent-based or abrasive cleaners on your lacquered surfaces.

Metal (Stainless Steel)

Dust the surface once or twice a week with a soft cloth (microfiber cloth recommended). To remove any surface marks such as fingerprints we recommend using an ‘e-cloth’. Otherwise use a soft cloth dampened with warm water and a very small amount of mild dishwashing liquid and dry immediately after cleaning.

WARNING: Never use acidic, alcohol, solvent-based or abrasive cleaners on metal parts.

Metal (Chrome)

In order to retain that special shine, chromed surfaces should only be cleaned with a soft cloth and thinned white spirit without applying any pressure. Finally, polish the surface with a soft cloth until it is dry.

Aluminium | Brass
 

A damp chamois leather is best for cleaning these surfaces. It cleans effectively and protects from scratching. Afterwards, the metal should be dried with a soft dry cloth.

Natural Wood

Use a soft, lint-free cloth for regular dust removal. Surfaces with closed pores (maple, beech for instance) can be cleaned with luke-warm water with a splash of a mild cleaner. open-pored surfaces (oak, walnut for instance) should only be treated with a slightly damp cloth. After cleaning, dry your solid wood surfaces with a soft cloth. Water, ink, fruit and felt tip pen stains must be removed immediately, as they will otherwise penetrate the surface. For this reason, it is also important to avoid intensive ink penetration (e.g. by ballpoint pen or stamping ink).

WARNING: Never put hot, or wet items directly on to wood surfaces, as they can burn and stain. always place items on a mat or coaster to protect the piece o furniture.

Fabric

Cleaning is performed using a vacuum cleaner on low suction: use a nozzle for furniture cleaning with soft bristles. To clean the dirtiest areas, use a sponge with a small amount of warm water and a mild soap and gently clean in a circular motion. Use a cloth or a soft brush to fluff up the piece of furniture once it has dried.
 

Stains must be removed immediately. We recommend soaking a sponge in a cleaning solution of 1-litre water, 50ml white vinegar and two teaspoons of mild dishwashing liquid. Squeeze out the excess liquid from the sponge and blot (do not rub) at the stain until the area is damp. Then press a clean absorbent towel onto the damp area and the stain should start to lift.

Velvet

Vacuuming your velvet fabric weekly with an upholstery attachment will help maintain its original look and feel. If you do not have an upholstery attachment, you can place a cloth over the end of the hoover, or use a soft hand-brush.

Important Note: Always brush velvet in the direction of the pile.

Stains & Spillages: We always recommend using a professional dry-cleaning service rather than attempting to clean yourself. If you spill liquid, act quickly and try to soak it up with a dry cloth, using a blotting action; avoid rubbing or putting too much pressure on the area affected. Leaving velvet wet can cause it to mark, so use a hairdryer on a low temperature and at a safe distance to try and dry the affected area quickly. After drying the velvet, use a soft velvet brush in the direction if the pile to restore its texture.

Leather

Vacuuming your velvet fabric weekly with an upholstery attachment will help maintain its original look and feel. If you do not have an upholstery attachment, you can place a cloth over the end of the hoover, or use a soft hand-brush.

Important Note: Always brush velvet in the direction of the pile.

Stains & Spillages: We always recommend using a professional dry-cleaning service rather than attempting to clean yourself. If you spill liquid, act quickly and try to soak it up with a dry cloth, using a blotting action; avoid rubbing or putting too much pressure on the area affected. Leaving velvet wet can cause it to mark, so use a hairdryer on a low temperature and at a safe distance to try and dry the affected area quickly. After drying the velvet, use a soft velvet brush in the direction if the pile to restore its texture.

Welcome to our Website...! and thank you for visiting us, we hope you find the whole experience enjoyable.

Please enjoy using our website and if you have any questions please don’t hesitate to contact us by telephone on; +44 (0) 208 222 6667 or by email at info@housesurgery.co.uk

 

Warmest regards
 

Emma Sturgess-Lief

 Director of The House Surgery Ltd

 

020 8222 6667

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The House Surgery Ltd, Unit 3 & 4 Leyland's House, Molesey Road, Walton on Thames, Surrey, KT12 3PW